Discussion the relationship between the age and service quality by backpackers' accommodation

Abstract

In recent years, the rise of backpacker travel has become more and more popular. The age group of backpackers is no longer the patent of young people. Nowadays, there are many middle-aged, even middle-aged and elderly people, will choose suitable backpacker accommodation. As long as the price is reasonable, hotels, homestays, and even family accommodations that are suitable for backpackers may be favored.

The research used the questionnaires to backpackers and the analysis method is use the path analysis by the MDS technique. Research results to found the service staff’s attitude、facilities、and foods of this homestay, restaurant and hotel have a good. This shows that the middle-aged people (31-40 years old) have similar views on these three service quality indicators.