Three-Dimensional Digital Human Capital Management: Theoretical Construction and Empirical Examination

Abstract

In the context of the digital economy, digital transformation is fundamentally reshaping organizational management, particularly the role of human resource management (HRM). However, existing studies predominantly focus on technological applications or single-dimensional perspectives, lacking a systematic understanding of the structural dimensions of digital HRM and its underlying mechanisms. Drawing on strategic human resource management theory and the resource-based view, this study develops a three-dimensional digital human capital management framework, encompassing functional digitalization, operational digitalization, and capital-oriented digitalization. Using an embedded single-case study design, this research examines Haier Smart Home based on archival data and interview materials from 2020 to 2024. The findings indicate that: (1) HRM transformation exhibits strong vertical alignment with digital transformation strategy; (2) the three-dimensional digital evolution serves as a critical mediating mechanism between strategy and organizational performance; and (3) capital-oriented digitalization functions as a strategic lever through mechanisms such as user-based compensation and dynamic talent allocation. This study extends the resource-based view by shifting the focus from resource stock to capital operation and provides practical implications for manufacturing firms undergoing digital transformation.